TERMS & CONDITIONS
You the client (“Client”)
Integrated Interest Limited, the company (“Company”).
The Client has a need for services; and
The Company has an interest in performing such services for the Client; and
The parties wish to set forth the terms and conditions upon which such services will be provided to the Client.
Both parties agree as follows:
Description of the Services
The Company will provide services available in the chosen plan the Client has signed up for.
The person signing up for the plan will automatically be assigned as the sign off person and is the only person authorised to request changes or cancel the contract. If the Client wishes to give another person this authority too, the Client will need to contact the Company with their name and email address and the Company will add them to the approved list.
If the Client no longer wishes for this additional person(s) to have this authority it is the Client’s responsibility to inform the Company.
The Client agrees to provide the Company with a direct debit mandate and authorises the Company to deduct payments of the current monthly and/or annual costs. The bank account must be registered in the Client’s name or business.
There will be no refund or credit for partial months or years of service. Costs are chargeable and shall be payable until an account is terminated or cancelled by either the Client or the Company.
The Company may increase the prices at any time by giving the Client not less than 1 month’s notice provided that the increase does not exceed 25% of the prices in effect immediately prior to the increase. The company will not increase pay monthly prices more than 25% within a 12 month period.
Pay monthly clients
1 Upfront costs to be paid immediately via Direct Debit. The Direct Debit setup and processing period will typically take 5-7 working days to complete (from the client sign-up date).
2 Monthly recurring costs to be paid via Direct Debit (unless otherwise agreed by the company in writing). The monthly payment will be taken on the same date each month. Should a payment date fall on a non-working day, the payment will be processed on the next available working day.
3 The first monthly payment to be paid upon client sign-up (unless otherwise agreed by the Company in writing beforehand).
Pay annually clients
1 Upfront costs to be paid immediately via Direct Debit. Note: The Direct Debit setup and processing period will typically take 5-7 working days to complete (from the client sign-up date).
2 Annual (12 months) recurring cost to be paid immediately via Direct Debit (unless otherwise agreed by the company in writing). The annual payment will be taken on the same date each year. Should a payment date fall on a non-working day, the payment will be processed on the next available working day.
3 The first annual payment to be paid no-later than 7 days from client sign-up (unless otherwise agreed by the Company in writing beforehand).
Pay annual clients will be signed up to a 12 month fixed-term contract and will not receive a full/partial refund if they cancel before the 12 month period has completed (unless otherwise agreed by the company).
1 Payment for add on services will be charged immediately using the Direct Debit details the Client has already provided.
The Client is responsible for providing content (unless these have been purchased as an Add-on Service). If no content or incorrect content is provided this is not the Company’s responsibility and the Client will still be billed as agreed.
Suspension of service
The Company has the right to stop providing services or suspend services if payment is not received within 10 working days. If the missed payment has still not been received within 30 days the Company has the right to delete the service from their servers or stores to a point that it can not be restored.
Any content provided must be owned by the Client and not infringe on any copyright laws.
The Client shall indemnify the Company against all claims in respect of any alleged infringement of copyright trademark or design.
Intellectual Property Rights
All software/products hosted by the Company will be the property of the Company. The Client will have no right to this software or the migration of the software or associated data, code or files if the contract is cancelled.
Any development by the Company will remain the property of the Company before, during and after the contract. In effect, the Client will be leasing the software from the Company.
The Client must not use our services to advertise or promote anything that is illegal or encourages criminal activity. If the Client does, the website will taken down with immediate effect and all associated files will be deleted without warning.
Termination and notice
Upfront costs are non-refundable
Annual costs are non-refundable
The Client may terminate this agreement up to 30 days prior to the last day of the minimum agreement term. The Client must give 30 days written notice to the Company.
The Company can terminate this agreement at any time and must give 30 days written notice to the Client.
No export or transfer service is available to another third party provider or to the Client directly. In effect, the Client will be leasing the website from the Company.
Limitation of Liability
In no event will the Company be liable for any special, indirect, incidental, or consequential damages nor loss of data, profits or revenue, cost of capital, or downtime costs, nor for any exemplary or punitive damages, arising from any claim or action, incidental or collateral to, or directly or indirectly related to or in any way connected with, the subject matter of the agreement, whether such damages are based on contract, tort, statute, implied duties or obligations, or other legal theory, even if advised of the possibility of such damages.
In this relationship the Company is the Data Processor and the Client is the Data Controller. The Client has GDPR related responsibilities and is responsible for putting processes in place where necessary. For more information read the ICO Guide to General Data Protection Regulation
The Company - the data processors will only act on the documented instructions of a controller (The Client)
The Company may host the Client’s data. By using the service the Client consents to how they collect and use data.
The parties are independent and are not partners, principal and agent or employer and employee and the Contract does not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf.
The Company shall not be liable for any failure to perform under this Contract when such failure is due to causes beyond that party’s reasonable control, including, but not limited to, acts of state or governmental authorities, acts of terrorism, natural catastrophe, fire, storm, flood, earthquakes, accident, and prolonged shortage of energy. In the event of such delay the date of delivery or time for completion will be extended by a period of time reasonably necessary for both Company and Client. If the delay remains in effect for a period in excess of 60 days, the Client may terminate this Contract immediately upon written notice to the Company.
The Company will keep all original artwork and digital files prepared in connection with the project and are allowed to use them for promotional purposes without prior permission from the Client. For example, but not limited to, on their website site and or related social media accounts. Including Integrated Interest Ltd accounts.
‘Powered by Integrated Interest’ or iVal’ shall be included in the Client’s product and shall include a hyperlink back to www.integratedinterest.com.
Unless stated otherwise, time is of the essence of any date or period specified in the Contract in relation to the Client’s obligations only.
If you have any questions or want to discuss our terms and conditions further, please contact us.